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The Self-Service portal is the residents’ side of EasyPSK. Every Self-Service User of a Wireless Personal Network gets a link to it, lands on their own unit’s detail page, and takes it from there — no further admin involvement needed for the common day-to-day actions. Think of it as the “home router admin page” for the unit. The Group Administrator has the keys; everyone else has a read-only view of those same keys, without the management buttons.

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Landing

When a resident clicks the invite link they first sign into the portal. If they’re a member of more than one Context (some organisations give the same person access to a guest Sign-In Context and their apartment), they see a card picker first. Otherwise they land straight on their Wireless Personal Network detail page.

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The WPN detail page

Every Wireless Personal Network detail page shows the same set of cards, gated by permission.
Self-Service portal showing the Apartment 301 WPN detail page with How to connect collapsed, Change Passphrase expanded and showing a masked PSK with Regenerate button and an alert that 4 connected devices will be affected, View Connected Devices card, and Group Users card

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How to connect — visible to everyone

The card every resident sees, regardless of role. It expands into:
  • Step 1 — Connect to SSID: the building SSID name, displayed large.
  • Step 2 — Enter passphrase (PSK): the PSK, initially masked with a Show toggle. Click to copy.
  • View QR — a tap-to-generate QR code encoded as WIFI:T:WPA;S:<ssid>;P:<psk>;;. iOS and Android camera apps recognise the format and offer to join automatically. Great for onboarding phones without typing anything.
This one card covers the 90% case: a resident just wants their phone, laptop, or console online.

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Change Passphrase — Group Administrator only

The second accordion, visible only to a member with the Group Administrator permission. It shows:
  • The current Pre-Shared Key masked with a reveal toggle.
  • A copy-to-clipboard shortcut.
  • A Regenerate button that rolls the PSK. Before committing, a confirmation modal tells the Group Administrator how many connected devices will have to re-join with the new key.
Rotating the key in the portal updates the Meraki Identity PSK on every associated Meraki network. Devices currently joined stay connected until they try to re-associate — at which point they prompt for the new key.

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View Connected Devices — visible to everyone

A link to the device list. The Group Administrator can see every device joined to the WPN’s PSK; the other roommates can too — which is the right default for “who’s on our apartment Wi-Fi right now?”.
Self-Service portal Connected Devices list for Apartment 301 showing four devices: Living-room Apple TV, Mia's iPad, Alex's iPhone 15, and Alex's MacBook Pro with IPs and MAC addresses
Per device: a description, the last-seen timestamp, the IP address, connection info (band, signal, protocol), the AP the device connected through, and the MAC address. Read-only — no device-level actions.

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Group Users — Group Administrator only

A link to the user-management page. Only visible if the signed-in resident holds Group Administrator. Shows every Self-Service User in the WPN with their roles, and offers Add User, Modify, and Revoke actions.
Self-Service portal Group Users page for Apartment 301 with three users listed: mia.taylor@residents.example and sam.chen@residents.example collapsed, alex.smith@residents.example expanded showing roles User (default) and Group Administrator plus Modify and Revoke buttons

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Role matrix — what each permission sees

Card / actionUser (default)Group Administrator
How to connect✓✓
View Connected Devices✓✓
Change Passphrase card—✓
Regenerate PSK—✓
Group Users card—✓
Add / Modify / Revoke roommate—✓

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No per-OS setup guide

Unlike EntryPoint’s PEAP / EAP-TLS flow — which has to walk each operating system through certificate trust — EasyPSK is just a pre-shared key. There’s nothing to set up on the device beyond “enter the Wi-Fi password”, so the Self-Service portal doesn’t ship per-OS guides. The QR code handles iOS and Android onboarding; on laptops, residents copy the PSK and type it into the usual OS Wi-Fi prompt.

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Identity providers behind the portal

Self-Service Users sign into the portal either via email magic-link or via the Organization’s configured identity provider. If you’ve set up SAML at the Organization level with the target set to the self-service portal, residents authenticate against your IdP instead of receiving token emails. See Organization SAML authentication.

Wireless Personal Networks

The bubble the portal acts on.

Managing Self-Service Users

Admin-side invitations and role management.

Organization SAML authentication

Optional IdP integration.