The picture
Platform
Netgraph Connectivity Platform is the top of the model. Everything else — every User, every Organization, every Service Context — exists inside it.User
A User is a platform-level identity. One email per platform. The same User can be bound to one Organization or to several, with potentially different roles in each. Role bindings are per-Organization. A User with Organization-scope access in one Organization does not inherit any visibility or rights in another. See Users and roles.Organization
An Organization is the customer-level container. It holds every administrator, every Organization-level setting, every Service Context. All day-to-day administration lives inside an Organization. See Organization overview for the Organization-level surfaces and how to operate them.Service
Netgraph Connectivity Platform has four Services:- Sign In
- EntryPoint
- EasyPSK for Cisco Networks — in-product label Meraki WPN.
- Endpoint Manager for Cisco ISE — in-product label ISE Device Management.
Service Context
A Service Context is one running instance of a Service inside an Organization. An Organization can run zero, one, or many Contexts of a given type — one Sign-In Context per venue, separate EntryPoint Contexts for staging and production, one Meraki WPN Context per Meraki organization, and so on. Each Service Context has its own configuration, its own administrator list, its own audit stream, its own Self-Service portal, and its own integration with whatever network equipment it fronts.Activity scopes
Administrative activity happens at one of two scopes:- Organization-scope — Administrators, SAML authentication, Audit Log, Webhooks, Common Settings, Compliance, and anything shared across every Context in the Organization. See Organization overview.
- Context-scope — modules, access policies, look-and-feel, vendor integration, Self-Service Users, everything specific to one Service Context. See each Service’s own documentation.
Related
Users and roles
Platform-level identity, two role scopes, SAML delegation.
Platform overview
What the platform is, and how your account fits.
Organization overview
The Organization-scope surfaces in depth.
Glossary
Quick definitions for terms used across the documentation.

